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Return & Refund Policy
Last Updated: 10 June, 2026
At NORA & DORO, we want you to love every purchase.
Return Eligibility
Items may be returned within 14 days of delivery provided:
• Item is unworn
• Item is unwashed
• Original tags remain attached
• Item is in original condition
Size Selection
Customers are responsible for reviewing product measurements and size charts prior to placing an order.Sizing may vary by style, manufacturer and garment design.Returns requested solely due to failure to review sizing information may be subject to return shipping charges and applicable restocking procedures.
Non-Returnable Items
For hygiene reasons, the following items are final sale:• Underwear
• Panties
• Boxers
• Bras
• Socks
• Hair accessories
• Clearance items
• Gift cards
Damaged Or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery.Photos may be required.
Refunds
Approved refunds will be issued to the original payment method.Shipping charges are non-refundable unless the return is due to our error.
Return Shipping
Customers are responsible for return shipping costs unless the item received was defective or incorrect.
Exchanges
Inventory availability cannot be guaranteed.Customers are encouraged to place a new order if a different size or colour is desired.