Shipping Policy

Last Updated: 10 June, 2026
Thank you for shopping with NORA & DORO.

Processing Times

Orders are typically processed within 1-3 business days.
Orders are not guaranteed to be processed on weekends or statutory holidays.

Shipping Destinations

We currently ship throughout Canada and the United States.

Shipping Rates

Shipping rates are calculated at checkout unless a flat or free shipping promotion applies.Free shipping thresholds, where offered, apply before taxes and after discounts.Shipping charges are non-refundable once an order has shipped, except where required by law

Delivery Times

Estimated delivery times:Canada:
2-10 business daysUnited States:
4-14 business daysDelivery estimates are not guaranteed and may vary due to weather, customs processing, carrier delays or other factors outside our control.

Order Tracking

Tracking information will be provided once your order ships.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. NORA & DORO is not responsible for delays or losses resulting from incorrect addresses.

Lost Or Stolen Packages

Once an order has been marked delivered by the carrier, NORA & DORO is not responsible for lost or stolen packages. Customers should contact the carrier directly and notify us if assistance is required.

Customs & Duties

U.S. orders may be subject to customs or import fees imposed by local authorities.These charges are the responsibility of the customer.

Refused Deliveries

If a shipment is refused by the customer and returned to NORA & DORO, any original shipping charges, return shipping costs, customs fees, duties or carrier charges incurred may be deducted from any refund issued.